Legal
Data processing addendum
Framework for processing customer personal data as a processor. A signed customer-specific addendum is required where applicable.
Instructions and confidentiality
Customer data is processed on documented instructions by personnel under confidentiality duties.
Security and assistance
The signed addendum sets safeguards, incident cooperation and support for data-subject requests.
Subprocessing
Approved subprocessors and notice procedures are listed in the customer addendum.
Clarity first — then optimisation
Index and weak links without exposing method. Guidance is informational until expert review.
Map first — then the burden conversation